Terms & Conditions

HappyASP LLC
Effective date: November 13, 2026

1. About these terms

These terms apply to purchases and services from HappyASP LLC through happy-asp.com and related accepted estimates or project agreements. Please review them before ordering. A separate written project agreement controls where it specifically changes these terms, subject to applicable law. Mandatory consumer rights are not waived by these terms.

Contact: happyaspllc@gmail.com, Sacramento, California, United States.

2. Orders and project scope

We offer creative services, websites, print and packaging work, custom and personalized products, 3D printing, and digital downloads. The applicable listing, accepted estimate, or written agreement defines the deliverables, price, included revisions, schedule, and any special requirements. Changes or additional work may require a new estimate and payment.

You must be legally able to enter into the transaction and authorized to act for any business you represent. Provide accurate order details and materials you are entitled to use. We may decline unlawful, infringing, unsafe, or otherwise unsuitable requests.

Submitting the Contact or Start Your Project form sends an inquiry only. It does not place a paid order, reserve a production slot, enroll you in a subscription, or by itself constitute acceptance of a project estimate. We confirm scope, pricing, and payment requirements separately before work begins. Inquiry information is handled under our Privacy Policy.

3. Payment and staged projects

Our standard arrangement is 100% payment in advance. Alternative deposits, installments, or milestone payments apply only when agreed in writing. We do not begin a stage until its required payment is received. An installment arrangement does not automatically permit recurring charges or constitute an offer of financing.

Prices, taxes, shipping charges, and other applicable fees are identified before purchase or in the accepted estimate. Third-party licenses, hosting, domains, printing, advertising spend, and other outside costs are included only if expressly stated.

If subscriptions are introduced, their price, billing interval, renewal conditions, and cancellation method will be disclosed before enrollment, with any consent required by law. These terms alone do not enroll anyone in a subscription.

4. Client materials, approvals, and revisions

You are responsible for timely instructions, materials, access, feedback, and approvals. Review proofs carefully, including spelling, names, contact information, dimensions, and layout, before approving production. Corrections requested after approval or production may involve additional costs where the issue was in the approved proof and was not caused by us.

Revision allowances are project-specific. Normal differences between screens, materials, printing processes, and 3D manufacturing do not necessarily indicate a defect, but the result must still conform to the agreed specifications and applicable legal requirements.

5. Scheduling and project pauses

Project schedules depend on scope, workload, necessary approvals, and timely payment. Physical production estimates are addressed in our Shipping & Delivery Policy. Service deadlines are specified separately.

If required feedback, materials, approval, or payment remains outstanding for 30 calendar days after a written reminder, we may place the project on hold and release its reserved production slot. We will notify you of the pause. A pause does not itself authorize a new charge or increase an already-paid price.

For a project that is not fully paid, a previously granted discount expires when the project is placed on hold under this section. Only the unfinished, unpaid work may be repriced at our then-current rates when you request to resume. Amounts already paid remain credited, and completed or already-paid work is not retroactively repriced. We will provide any revised estimate for acceptance before resuming.

For a fully paid project, the price of the previously agreed and paid scope remains unchanged during a pause. Resumption is subject to available scheduling. New requests or changes to scope require a separate agreement. No additional restart charge applies unless separately disclosed and accepted.

6. Cancellation and refunds

You may ask us to stop a project by email. Once work has begun, payments are non-refundable for voluntary client cancellation to the extent permitted by law. This does not waive rights relating to our breach, nonperformance, defective goods, or any refund required by law. Before work begins, cancellation requests are reviewed individually; a discretionary refund is not guaranteed.

Further stages do not proceed without the agreed payment. Any liability for unpaid work or outside commitments is governed by the accepted project agreement and applicable law; cancellation does not automatically accelerate all future installments.

See our Returns & Refunds Policy for product, download, and damage claims.

7. Files, ownership, and licenses

We release final deliverables and grant the rights expressly included in your order only after full payment for the applicable project. Source files, editable files, unused concepts, and working materials are included only when expressly listed. Full payment does not automatically transfer every intellectual property right or ownership of our pre-existing tools and materials. Any copyright assignment must satisfy applicable legal requirements.

Third-party fonts, stock assets, software, plugins, and other licensed materials remain subject to their respective licenses. You retain ownership of materials you supply and authorize us and necessary providers to use them to perform the project.

Digital products are licensed for personal use unless a separate commercial license is purchased. You may not resell, redistribute, share, sublicense, or publish the downloadable files themselves. A commercial license permits only the uses expressly described in that license and does not automatically permit file redistribution.

8. Portfolio and promotion

By accepting these terms when ordering, you grant HappyASP LLC a non-exclusive, royalty-free permission to display the business name, logo, and completed design or project examples on our website, portfolio, social media, and promotional materials. This permission survives completion or cancellation for work we are otherwise entitled to display.

We obscure personal faces, surnames, private contact details, and other personal information in project examples. This permission does not cover confidential information, third-party content you cannot authorize us to display, or uses restricted by a separate written confidentiality agreement. Tell us before work begins if the project requires confidentiality or a launch embargo so we can agree on it in writing.

9. Production partners and creative tools

We may use printing and manufacturing partners, other service providers, and AI-assisted tools as part of our workflow. We frequently use publicly available business information for research. Personal information is handled as described in our Privacy Policy. No blanket promise is made that all provider systems are confidential or that every output is exclusive or eligible for copyright protection; specific requirements should be agreed in writing.

10. Website use and service expectations

Do not misuse the website, attempt unauthorized access, distribute malicious code, or infringe others’ rights. We do not guarantee particular sales, search rankings, advertising results, or uninterrupted operation of third-party services. These statements do not excuse failure to provide the agreed work with the care required by law.

11. Disputes, governing law, and updates

Please contact happyaspllc@gmail.com first so we can try to resolve a concern. California law governs to the extent permitted, without overriding mandatory protections available under applicable law. These terms do not require arbitration or waive access to small claims court or other available remedies.

Updates apply prospectively. Existing accepted orders remain governed by their agreed terms unless the parties agree otherwise or law requires a change.